Returns Information

All mats sold through Health and Safety Mats are subject to our unbeatable Total Satisfaction Guarantee.

In the unlikely event that you do wish to return a mat for a full refund or exchange, simply follow these steps:

  1. Contact us on 0121 313 6747 during UK office hours and let us know that you wish to return the mat.
  2. Provide your name, telephone number, order number and reason for return.
  3. Provide the address where the mat will be ready for collection.
  4. We will collect and fully refund or exchange as applicable.

Your statutory rights are not affected. This does not affect your rights under The Consumer Protection (Distance Selling) Regulations 2000